HelloMondo / Terms & Conditions

Terms & Conditions

This Agreement sets forth the terms and conditions that apply to your access and use of the Internet Web site located at www.HelloMondo.com.

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By using HelloMondo.com you agree to be bound by the terms and conditions of this Agreement and HelloMondo’s Privacy and Security Policy.

Accepting the Terms

By using the informations, tools, features and functionality located on HelloMondo.com, you agree to be bound by this Agreement.


This is an agreement between you and Simpliza OÜ (“Company”) (or, if applicable based on where you live, one of its “Affiliates”). This Agreement governs your use of any Web site, or Web page or Services operated by Company.  Company offers his services to you conditioned on your acceptance without modification of this agreement. Your use of the HelloMondo website constitutes your acceptance of this agreement in its entirety.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to a visitor. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Who we are

HelloMondo is not a travel agency and therefore we are not responsible for providing, or for setting or controlling the product and services prices (such as tours and tickets) which you may search for, find on and/or book on HelloMondo platform. All third party travel products are provided by independent travel agents, tour operators or other third parties and are subject to the terms and conditions imposed by those third parties.

The HelloMondo platform is provided by Simpliza OÜ, a private limited company incorporated and registered in Estonia with company number EE102197727. Our company details, including correspondence address and registered office, are available here.


By accessing HelloMondo.com, you agreed to use cookies in agreement with HelloMondo’s Privacy Policy.

Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, HelloMondo and/or its licensors own the intellectual property rights for all material on HelloMondo.com (content, images). All intellectual property rights are reserved. You are free to access the HelloMondo.com website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material
  • Sell, rent or sub-license material
  • Reproduce, duplicate or copy material
  • Redistribute content

This Agreement shall begin on the date hereof.

HelloMondo property

Except as set out elsewhere in these Terms, all intellectual property rights including, but not limited to, copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in the HelloMondo platform (together, the “Intellectual Property Rights”) are owned by or licensed to HelloMondo. You acknowledge that by using the HelloMondo platform, you will not acquire any right, title or interest in or to HelloMondo platform or in or to the Intellectual Property Rights except for the limited licence to use the HelloMondo platform granted to you pursuant to these Terms. You further acknowledge that you have no right to have access to any aspect of the HelloMondo platform in source-code form.

Other people’s property

We respect the intellectual property rights of others. If you have reason to believe that your copyright is being infringed by any content on the HelloMondo platform, please send a written notification of such infringement to the address stated in the copywright page.


As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Legal age

You represent that you are at least 18 years of age and have attained the age of majority in the province, state or country in which you reside, and any information that you submit is correct.

Using the HelloMondo services

You may only use the HelloMondo platform in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to abide by these Terms, we grant you a non-transferable, non-exclusive licence access and use the HelloMondo platform for your own personal, non-commercial purposes and for no other purpose. In particular, we grant such licence to you subject to you agreeing that you shall not:

a) use the HelloMondo platform for any purpose that is improper, unlawful, or to post, share or transmit any material that is:

  • defamatory, offensive, obscene or otherwise objectionable
  • is in breach of confidence or privacy or of any third party’s rights including copyright, trade mark or other intellectual property rights
  • is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party
  • is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with HelloMondo

b) use the HelloMondo platform for any commercial purpose or in any manner which may cause damage to HelloMondo or bring HelloMondo into disrepute

c) disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via the HelloMondo platform, except as permitted by law

d) use or interfere with the HelloMondo platform in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users

e) introduce onto, or transmit via, the HelloMondo platform any disruptive computer program code, virus, ‘denial of service’ or ‘spam’ attack, worm, trojan horse, authorisation key, licence control utility or software lock

f) use any automated computer program or application to scan, copy, index, sort or otherwise exploit the HelloMondo platform or any part of it

To the extent that any element of the HelloMondo platform is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms and conditions of use relating to that third party website, you agree to fully comply with such terms and conditions.

Sharing information with us

We take your privacy seriously and operate at all times in accordance with applicable data protection laws. You acknowledge that any personally identifiable information which you submit to or via the HelloMondo platform may be used by us in accordance with our privacy policy. You agree to ensure that all personally identifiable information you provide to us is accurate and up to date and that you have obtained all consents, licenses or approvals necessary to enable us to use that information in accordance with these Terms and with our privacy policy.

To the extent that the HelloMondo platform allows you to post, upload, transmit or otherwise make available any information, images, video, or other data with HelloMondo users (“User Content”), you agree that:

  • You are solely responsible for the User Content that you upload and you represent
  • You are entitled to post User Content on our website and have all necessary licenses and consents to do so
  • The User Content do not invade any intellectual property rights, including without limitation copyright, patent or trademark of any third party
  • The User Content do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The User Content will not be used to solicit or promote business or custom or present commercial activities or unlawful activity

You hereby grant HelloMondo a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.

a) We are under no obligation to store, retain, publish or make available any User Content uploaded by you and that you shall be responsible for creating backups of any such User Content if necessary.

b) To the extent that you provide us with any suggestions, comments, improvements, ideas or other feedback (“Feedback”), you hereby assign ownership of all intellectual property rights subsisting in that feedback to us and acknowledge that we can use and share such Feedback for any purpose at our discretion. You can provide feedback to us by contacting us.

c) Although all intellectual property rights subsisting in any User Content will be owned by you or your licensors, you hereby grant TourScanner and its group companies a non-exclusive, perpetual, royalty-free, worldwide, transferrable and sub-licensable right to use, reproduce both electronically and otherwise, display, distribute, modify, adapt, publish, translate, and create derivative works from any and all such User Content (excluding personally identifiable information) including for the purposes of advertising and marketing the HelloMondo platform.

d) HelloMondo reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes a breach of these Terms and Conditions.

e) Comments do not reflect the views and opinions of HelloMondo, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, HelloMondo shall not be liable for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

Price accuracy and warranty disclaimer

Your use of the HelloMondo platform is entirely at your own risk.

Although we enforce strict ‘price accuracy’ policies with all partners who provide us with travel data and endeavour to ensure that the content displayed on or via the HelloMondo is up to date and accurate, we cannot guarantee the reliability or accuracy of such content. We provide the HelloMondo platform on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that the HelloMondo platform:

  • are accurate, complete or up to date
  • will always be available
  • will meet your expectations
  • are secure or are free from errors, faults, defects, viruses or malware

Making travel bookings via HelloMondo

HelloMondo is not a travel agency and is not responsible for providing any travel options displayed via the HelloMondo platform or for setting or controlling the prices we display. Any Third Party Travel Products which you find and/or book via the HelloMondo platform are provided by independent travel agents, travel operators or other third parties (“Travel Providers”). HelloMondo facilitates your bookings with Travel Providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking with them (“Travel Provider Terms”) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking. The Travel Provider Terms will set out what rights you have against the Travel Provider and will explain their liability to you in the event of anything going wrong. You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations and additional charges.

Limitations and exclusions of liability

These Terms set out the full extent of HelloMondo’s obligations and liabilities in respect of the HelloMondo platform.

HelloMondo has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of the HelloMondo platform (including, without limitation, any Travel Provider). In the event that you encounter any problems with any booking you make or attempt to make via HelloMondo, you acknowledge that you should resolve that issue with the relevant Travel Provider and that your sole remedy in such circumstances, including any refund, lies with the relevant Travel Provider and not with HelloMondo. Where the HelloMondo platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

To the maximum extent permitted by law, we (together with our officers, directors, employees, representatives, affiliates, providers and third parties) do not accept any liability for any inaccuracies or omissions in the content displayed on or via the HelloMondo platform.

Your liability to us

Subject to these Terms, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by us or our group, and each of our officers, directors, employees and agents, arising out of, or in any way connected with,your use of the HelloMondo platform or breach of these Terms.

Contact us

If you require further information about HelloMondo or have any suggestions concerning how to improve the HelloMondo platform, please contact us here.